Returns & Exchanges

At Naturehike, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our commitment to quality means we provide a seamless process to ensure your wardrobe perfectly matches your lifestyle.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the original items with all tags attached back into their eco-friendly packaging and include the provided packing slip.

• 3.
  Ship It Back

  Attach the pre-paid shipping label to your parcel and drop it off at any authorized courier location near you.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, we will process your refund or ship your new exchange size within 5-7 business days.